Frequently asked questions
The cost of UK shipping & Overseas Shipping?
You will be pleased to know that all UK shipping (apart from short mylar roll by the mt) is absolutely free. Order as much as you like and it's still free.
Overseas shipping is £6.95 for as many Mylar Stencils as you wish.
Mylar Blank Stencil Sheets shipping is calculated by Royal Mail weight allowances.
Mylar Stencil Roll can be delivered overseas but we need to know full address before we can give you a shipping quote
How long before I receive my order?
Our aim is to dispatch your order within 24 hours.
UK delivery as estimated by the Royal Mail is 2-3 working days but we will let you know that your item is on its way. If you have not received you item within 15 days please contact us.
Overseas delivery is estimated between 3 - 15 days. If you have not received your order within 28 days then please contact us.
Can I Return my purchase?
Stencils from stock...Yes!
Blank Stencil Sheets....Yes!
Mylar Stencil Roll.....Yes!
Custom Stencils....Yes but only if faulty.
If your stencil or order is not as described or faulty then we accept full responsibility and will refund you in full.
If you decide you do not want or need it anymore then you will have to cover return costs plus we charge a 20% restock fee and charge what it cost to send. All orders must be returned in an unused and original condition before we refund you.
Custom Stencils can only be returned if faulty. We cannot accept returns on Custom Stencils if you have decided you do not want or need it anymore because they are bespoke stencils and we will not be able to put it up for resale.